Insured Shipping + 60 day money back guarantee extension

Every purchase made on the website is covered by a 30-day refund guarantee after receipt of your package.

If you are not satisfied, you can request a refund or exchange within 30 days of receiving your item. A return or exchange fee may apply.

You can track your order via the "Track My Order" tab directly on the website.

Our team is available 6 days a week to answer your questions (Sunday excluded)

All payments on the website are 100% secure. You can pay by Credit card, Apple Pay or Paypal.

Your satisfaction is our priority.

Enjoy shopping!

Shipping times

----

Please find below all the information you need about expected shipping times.

Your order goes through several processing stages: 

Shipping of your order: it takes about 48 hours from the time you place an order on the website to the validation and shipping of the order.

Deadlines: once it is shipped, your order is in transit. It takes between 5 and 13 working days for United Kingdom, United States, Canada, Europe.
Please note that we also ship to all other countries.

For other countries, delivery time is within 6 to 15 working days.

To assist you in selecting the ideal size, you can locate the size guide by viewing the product description or in the photo gallery. Please make sure to measure your dog before ordering to avoid any sizing issues.